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2025 Product Updates

S
Written by Sophie Benson
Updated over a month ago

Q4

✨ Highlights ✨

  • SNAP

    • Launched brand-new SNAP homepage to surface fresh insights upon login. Included: recent reports, top foods on social media, latest LTOs, & more

  • US & Canada Operators:

    • Redesigned the operator profile so users can find everything they need to know about an operator in a clear, comprehensive view

Q3

✨ Highlights ✨

  • US & Canada Operators:

    • Added new unit-level data fields including credit ratings, individual contacts, owner profile, and POS system

  • Global Operators:

    • Introduced a personalized lead score

    • Expanded tag & menu coverage

    • Added a new pivot table view for improved whitespace analysis

  • Integration Options:

    • Added a Salesforce plugin integration option (Snowflake, S3 & API Integrations also available for both databases)

  • Social Listening:

    • Made historical posts available for more granular analysis

  • Consumer Preferences:

    • Published three new views (trend, correlation, and visualize) to surface insights faster; added tracking of specific hotel brand visitors

Q2

✨ Highlights ✨

  • Both US & Canada and Global Operators:

    • Published more detailed purchase potential data

    • Introduced popularity score to help target busier operators

  • SNAP:

    • Launched new and improved SNAP profile for easier access to insights

    • Added Customer Playbooks to the Help Center to help navigate through some of our most common questions.

  • Consumer Preferences:

    • Added a visual trendline of historical data for all keywords, along with a presentation-ready PPT export.

  • Launches & Ratings:

    • Expanded data coverage to include the Netherlands, Belgium, and Switzerland

Q1

✨ Highlights ✨

  • US & Canada Operators:

    • Introduced an improved radius report PPT export, including detailed demographic snapshots and valuable operator segment information. Now available to customize with personalized logo or branding.

  • Global Operators:

    • Added a new filter for customized sales territories

    • Expanded Annual Sales Estimates coverage to 36 countries

    • Added "on-the-menu" search in 5 markets.

  • MenuTrends:

    • Introduced AI-powered menu tags to allow for improved filtering and more flexible analysis

    • Added capability to bulk send items in each MAC stage into MenuTrends to view penetration and growth.

  • Brand Performance:

    • Added Chuy's, Dave's Hot Chicken, and Torchy's Tacos.

  • Launches & Ratings:

    • Expanded data coverage to include the UK, France, Spain, Germany, and Italy

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